3605 S Tamarac Drive, Suite 200, Denver, CO 80237

Excellent Collection Services in Denver, CO

At Pivot Rock Solutions, we provide professional, compliant, and results-driven collection services in Denver, CO, designed to support dealerships in managing risk, improving recovery rates, and maintaining strong customer relationships. With a commitment to integrity and excellence, we have specialized in solutions tailored for the auto finance industry since 2012.

White toy sports car beside stacks of coins on a white background, emphasizing savings and finance.

Auto Finance Collections

We deliver structured and efficient auto finance collection strategies that help dealerships reduce delinquency and recover outstanding balances. Our team ensures every interaction is conducted with professionalism and compliance, protecting both your reputation and your bottom line.

Detective concentrating on documents at desk, solving complex cases in office setting.

Skip Tracing

Locating hard-to-find customers requires precision and advanced resources. Pivot Rock Solutions utilizes proven investigative methods to identify and locate individuals who have defaulted, ensuring dealers have accurate information to support recovery efforts.

A couple is reviewing and calculating their household bills together at home.

Bad Debt Legal Collections

For accounts that escalate to legal proceedings, we provide comprehensive bad debt collection services. Our team works within federal and state regulatory frameworks to pursue recovery through appropriate legal channels, minimizing financial loss while safeguarding compliance at every step.

Repossession and Remarketing

Efficient and compliant asset recovery is essential to preserving the value of your collateral. Pivot Rock Solutions provides a highly experienced team supported by a national network of vetted repossession partners to ensure timely and reliable results.

Upon recovery of your collateral, you may select the next course of action:

  • Have the asset returned directly to your possession, or
  • Engage Pivot Rock to manage the remarketing process to maximize its value.
tow truck

Insurance Management and Collateral Protection Insurance

Accidents and uninsured losses can quickly erode portfolio value. Pivot Rock’s Insurance Management Program helps safeguard your investments by ensuring customers maintain active insurance coverage with you listed as the loss payee—so when claims occur, your interests are protected, and payments flow where they should.

When customers fail to maintain adequate coverage, our Collateral Protection Insurance (CPI) program steps in. This proactive solution keeps your collateral protected, transfers the cost to the customer, and streamlines premium collection through Pivot Rock—minimizing risk, reducing charge-offs, and preserving your bottom line.

crashed car

Bankruptcy Account Management

Protect your portfolio and maximize recoveries with Pivot Rock’s expert bankruptcy account management. Our experienced team navigates complex bankruptcy proceedings to ensure your interests are protected, your filings remain compliant, and every recoverable dollar is pursued.

bankruptcy law

Why Choose Pivot Rock Solutions

Managing in-house financing can be complex—Pivot Rock Solutions makes it simple. We handle collections and account servicing efficiently, compliantly, and professionally, so dealerships can focus on selling vehicles and growing their business.

Our experienced team acts as a trusted partner, protecting your assets, ensuring regulatory compliance, and driving results.
Clients typically see a 15% increase in monthly collections and a 10% reduction in charge-offs.

Key Benefits

Stronger portfolio performance and increased cash flow

Reduced overhead—less staff to manage

24/7 account visibility and performance reporting

Full compliance and comprehensive reporting

Less stress and a reliable exit strategy

Pivot Rock Solutions is more than a collection agency—we’re a dedicated partner committed to protecting your interests, maximizing recovery, and helping your dealership succeed.

Protect Your Portfolio. Maximize Recovery.

Pivot Rock Solutions handles collections and account servicing efficiently and compliantly, so your dealership can focus on selling more vehicles.

Partner with us today!

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PRIVACY POLICY

Your privacy is important to us at Pivot Rock Services LLC “Company,” “we,” “us,” or “our”), and we are committed to safeguarding, preserving, and respecting your privacy rights. If you are a California resident, you have certain rights with respect to the collection, use, transfer, and processing of your personal information, as defined by the California Consumer Privacy Act (“CCPA”), Cal. Civ. Code § 1798.100 et seq., as amended by the California Privacy Rights Act (“CRPA”) and implementing regulations. This Privacy Policy (“Policy”) describes how we collect, use, share, disclose, retain, and secure the personal information we gather about you through our website https://pivotrocksolutions.com/ (the “Site”). We reserve the right to limit these rights where permitted under applicable law, including where your identity cannot be reasonably verified or to the extent your rights adversely affect the rights and freedoms of others
What Information Do We Collect?
In the previous 12 months, we have collected the following categories of personal information from the Pivot Rock website.

Category Examples Collected Retention Period
A. Identifiers A real name, alias, postal address, online identifier, IP address, email address, or similar identifiers. Yes 5 years
B. Personal Information Name, address, or telephone number (may overlap with other categories). Yes 5 years
C. Protected Classification Characteristics Age, sex (including gender identity/expression), veteran or military status. No N/A
D. Commercial Information Records of personal property, products or services purchased, histories or tendencies. No N/A
E. Biometric Information Fingerprints, faceprints, voiceprints, iris/retina scans, keystroke patterns, etc. No N/A
F. Internet or Other Network Activity Search history, interaction with a website. No N/A
G. Geolocation Data Physical location or movements. No N/A
H. Sensory Data Audio, electronic, visual, thermal, olfactory information. No N/A
I. Professional/Employment Information Job history or performance evaluations. No N/A
J. Non-Public Education Information Grades, transcripts, student schedules, financial or disciplinary records. No N/A
K. Inferences Profiles about preferences, characteristics, behaviors, attitudes, intelligence, etc. No N/A
L. Sensitive Personal Information SSN, driver’s license, passport, account log-ins, financial data, precise geolocation, or communications contents. No N/A

Sources from Which Personal Information Is Collected

We collect your personal information directly from you, from your interaction with the Site, and from publicly available sources. We may collect from—or share with—our affiliates, subsidiaries, joint ventures, or other companies under common control. Information may be combined with other data we collect. All information may be shared with our subsidiaries or affiliates.

Business or Commercial Purposes
  • To present our website and its contents effectively for you and your device.
  • To contact you with information you request.
  • To measure website effectiveness.
  • To provide support, troubleshoot, and respond to requests.
  • To carry out obligations and enforce rights.
  • To notify you about additions, upgrades, or changes on our website.
Third Parties with Whom Information Is Disclosed
  • Categories A, B, and F with service providers.
  • Content posted on social media (which may include categories A and B).
  • All information with subsidiaries and affiliates in connection with services.

We have not shared information for cross-contextual advertising. However, cookies and tracking may be considered a sale under the CCPA. Categories sold: identifiers (e.g., IP addresses), internet/network activity. Categories of recipients: data analytics providers.

We have not knowingly collected, sold, or shared personal information of consumers under 16 years of age.
Individual Rights

a. Right of Deletion

You may request deletion of your personal information, subject to exceptions.

b. Right to Opt-Out

You may opt-out of sale/sharing of personal information. We recognize Global Privacy Control. Note: clearing cookies or using different devices may reset preferences. We will not discriminate against you for exercising your rights.

c. Right of Correction

You may request correction of inaccurate personal information.

d. Right to Limit Use of Sensitive Information

We do not collect sensitive personal information from this website for inferring characteristics.

e. Submitting Requests

Email: notices@pivotrocksolutions.com
Mail: 3605 S Tamarac Drive Suite 200 Denver, CO 80237
Phone: (855) 789-7988

f. Verifying Requests

We verify identity by comparing personal information provided in requests with our records. We may require a signed declaration under penalty of perjury. No account is required. Information provided is only used to verify identity and is deleted afterward.

Contact Us

If you have questions about this Privacy Policy, please contact us at:
Email: notices@pivotrocksolutions.com
Mail: 3605 S Tamarac Drive Suite 200 Denver, CO 80237
Phone: (855) 789-7988

 

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