Trusted Collection Agency in Denver, Co

Pivot Rock Solutions is a dependable collection agency in Denver Colorado, specializing in auto finance collections, skip tracing, and bad debt collections. Since 2012, we have partnered with dealerships across Colorado, New Mexico, Florida, and Oklahoma, providing them with collection and servicing of their “Buy Here, Pay Here” inventory. We streamline their process to reduce financial risk and enhance recovery outcomes.

As a woman-owned business, we combine industry expertise with a commitment to personalized service to ensure your portfolio is managed with care, compliance, and efficiency. Count on us to take the hassle out of collections, so you can focus on growing your dealership.

PRIVACY POLICY

Your privacy is important to us at Pivot Rock Services LLC “Company,” “we,” “us,” or “our”), and we are committed to safeguarding, preserving, and respecting your privacy rights. If you are a California resident, you have certain rights with respect to the collection, use, transfer, and processing of your personal information, as defined by the California Consumer Privacy Act (“CCPA”), Cal. Civ. Code § 1798.100 et seq., as amended by the California Privacy Rights Act (“CRPA”) and implementing regulations. This Privacy Policy (“Policy”) describes how we collect, use, share, disclose, retain, and secure the personal information we gather about you through our website https://pivotrocksolutions.com/ (the “Site”). We reserve the right to limit these rights where permitted under applicable law, including where your identity cannot be reasonably verified or to the extent your rights adversely affect the rights and freedoms of others
What Information Do We Collect?
In the previous 12 months, we have collected the following categories of personal information from the Pivot Rock website.

Category	Examples	Collected	Retention Period
A. Identifiers	A real name, alias, postal address, online identifier, IP address, email address, or similar identifiers.	Yes	5 years
B. Personal Information	Name, address, or telephone number (may overlap with other categories).	Yes	5 years
C. Protected Classification Characteristics	Age, sex (including gender identity/expression), veteran or military status.	No	N/A
D. Commercial Information	Records of personal property, products or services purchased, histories or tendencies.	No	N/A
E. Biometric Information	Fingerprints, faceprints, voiceprints, iris/retina scans, keystroke patterns, etc.	No	N/A
F. Internet or Other Network Activity	Search history, interaction with a website.	No	N/A
G. Geolocation Data	Physical location or movements.	No	N/A
H. Sensory Data	Audio, electronic, visual, thermal, olfactory information.	No	N/A
I. Professional/Employment Information	Job history or performance evaluations.	No	N/A
J. Non-Public Education Information	Grades, transcripts, student schedules, financial or disciplinary records.	No	N/A
K. Inferences	Profiles about preferences, characteristics, behaviors, attitudes, intelligence, etc.	No	N/A
L. Sensitive Personal Information	SSN, driver’s license, passport, account log-ins, financial data, precise geolocation, or communications contents.	No	N/A

Sources from Which Personal Information Is Collected

We collect your personal information directly from you, from your interaction with the Site, and from publicly available sources. We may collect from—or share with—our affiliates, subsidiaries, joint ventures, or other companies under common control. Information may be combined with other data we collect. All information may be shared with our subsidiaries or affiliates.

Business or Commercial Purposes

To present our website and its contents effectively for you and your device.
To contact you with information you request.
To measure website effectiveness.
To provide support, troubleshoot, and respond to requests.
To carry out obligations and enforce rights.
To notify you about additions, upgrades, or changes on our website.

Third Parties with Whom Information Is Disclosed

Categories A, B, and F with service providers.
Content posted on social media (which may include categories A and B).
All information with subsidiaries and affiliates in connection with services.

We have not shared information for cross-contextual advertising. However, cookies and tracking may be considered a sale under the CCPA. Categories sold: identifiers (e.g., IP addresses), internet/network activity. Categories of recipients: data analytics providers.

We have not knowingly collected, sold, or shared personal information of consumers under 16 years of age.
Individual Rights

a. Right of Deletion

You may request deletion of your personal information, subject to exceptions.

b. Right to Opt-Out

You may opt-out of sale/sharing of personal information. We recognize Global Privacy Control. Note: clearing cookies or using different devices may reset preferences. We will not discriminate against you for exercising your rights.

c. Right of Correction

You may request correction of inaccurate personal information.

d. Right to Limit Use of Sensitive Information

We do not collect sensitive personal information from this website for inferring characteristics.

e. Submitting Requests

Email: notices@pivotrocksolutions.com
Mail: 3605 S Tamarac Drive Suite 200 Denver, CO 80237
Phone: (855) 789-7988

f. Verifying Requests

We verify identity by comparing personal information provided in requests with our records. We may require a signed declaration under penalty of perjury. No account is required. Information provided is only used to verify identity and is deleted afterward.

Contact Us

If you have questions about this Privacy Policy, please contact us at:
Email: notices@pivotrocksolutions.com
Mail: 3605 S Tamarac Drive Suite 200 Denver, CO 80237
Phone: (855) 789-7988

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