Contact Account Representative

How can we assist you with your account today? 

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Compliments, Concerns or Complaints

We are always trying to improve.  Management at Pivot Rock is always interested in hearing your feedback. Thank you for taking the time to tell us what we did great or what we can improve upon.  A member of our management team will respond to you promptly.

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Contact Sales

Please tell us what services you are interested in learning more about and one of our salespeople will contact you.  Please remember to include your phone number.

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BHPH Dealers

Customer Announcement:

Come visit our booth at the NABD Convention in May.

Pivot Rock Solutions is in the business of helping automobile dealers become more successful.  We offer services that help buy here pay here (BHPH) dealers increase profits, improve cash flow, reduce stress, decrease charge-offs, increase compliance and have more time to sell cars.   Some of the services we offer are:

 

  • Loan servicing – EXPERIENCE BETTER PORTFOLIO PERFORMANCE WITHOUT STAFF OR HEADACHES.  Outsourcing your collections to the experts at Pivot Rock allows BHPH dealers and related finance companies (RFCs) to enjoy all the benefits of having their own portfolio without having to deal with the added staff and other headaches.   Additionally, professional loan servicing ensures that your loan portfolio will perform at its best.  Most dealers save at least 8% when they outsource their collections to Pivot Rock.  They also see better cash flow, fewer charge-offs and have more time to focus on sales.  Our certified collection associates provide an excellent customer experience.  Transferring your accounts to our service platform requires minimal effort on your part and the transition is practically seamless for your customers.

 

  • Consulting – Pivot Rock offers over 35 years of experience in sub-prime auto lending and collections as well as 15 years of dealership ownership and management experience.  Our consulting team will work with you to develop a strategy that will meet your needs and help your company reach goals you thought were unattainable! 

 

  • Free Loan Portfolio Analysis - Are you curious how your portfolio is performing relative to other BHPH dealers?  Our portfolio analysis will tell you PLUS, it will tell you how much you can increase your cash flow and profit.  Find out more, check out our Portfolio Analysis Information Sheet.

  

  • Skip Tracing/Repossession – Let our experienced nation-wide network of skip-tracers and repossession professionals locate your customers and turn that pending charge-off into cash.