Contact Account Representative

How can we assist you with your account today? 

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Compliments, Concerns or Complaints

We are always trying to improve.  Management at Pivot Rock is always interested in hearing your feedback. Thank you for taking the time to tell us what we did great or what we can improve upon.  A member of our management team will respond to you promptly.

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Contact Sales

Please tell us what services you are interested in learning more about and one of our salespeople will contact you.  Please remember to include your phone number.

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Customers

Customer Announcement:

Please keep us updated with your most current phone and address information so you don’t miss out on important correspondence from us. We cannot work with you if we cannot reach you.

Welcome to Pivot Rock Solutions, where we provide various services to auto dealerships and finance companies; allowing them to better meet the needs of their customers.  If you have an auto loan with a buy-here pay-here dealership or finance company and have received correspondence from us, they have contracted with us to handle your account for them.  Rest assured, all of the terms of your contract will remain the same, except that all correspondence and payments will go through Pivot Rock Solutions.  Please feel free to contact your dealership or finance company if you have any questions.

We also handle collections for deficiency balances, which are the balances that remain after a loan has been charged-off.  In most cases, the consumer is still responsible for these balances, even if the collateral has been repossessed and sold. 

We take pride in providing you with excellent service and many convenient payment methods.  Communication is the key to success for both you and Pivot Rock Solutions, so be sure to keep your account representative updated with your current contact information.  If you have general questions about Pivot Rock or your account, please refer to our Frequently Asked Questions link to the left.

We look forward to serving you!