Contact Account Representative

How can we assist you with your account today? 

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Compliments, Concerns or Complaints

We are always trying to improve.  Management at Pivot Rock is always interested in hearing your feedback. Thank you for taking the time to tell us what we did great or what we can improve upon.  A member of our management team will respond to you promptly.

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Contact Sales

Please tell us what services you are interested in learning more about and one of our salespeople will contact you.  Please remember to include your phone number.

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About Us

Pivot Rock Solutions is a loan servicing company serving buy-here pay-here dealerships across the country.  Having the experts Pivot Rock professionally handle the service and collections on their loan portfolios allows our dealers to increase their cash flow, improve their profitibility, reduce stress, increase compliance and have more time to focus on selling cars.

The excellent service we provide to our dealers and their customers  makes the transition to outsourcing your collections easy.  Many of our dealerships are amazed at the results we produce and delighted to remove the management of their loan portfolio from their to-do list.

As a loan servicing company, the consumers are our customers also.

For our loan servicing customers , we understand your needs.  We want to create a positive experience wheher you are starting your credit journey or possibly you are in the process of rebuilding your credit due to past history.  Our staff will work with you to help you maintain your monthly payment obligations.  In addition, we report to major credit agencies on a monthly basis to make sure you are getting the credit rating you have earned.